| Comfort Suite Customer Reviews Avg Rating : |
 |
|
| AVERAGE Hotel Service Rating : |
 |
AVERAGE Hotel Condition Rating : |
|
| AVERAGE Room Comfort Rating : |
|
AVERAGE Room Cleanliness Rating : |
|
|
| |
 |
| Guest Review: 1 |
|
Posted Date: 2012-04-10 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| I called for pickup at 12:10 & was informed shuttle stopped at 12. When confirming they would reimburse cabby as they have in the past, she said no. After I insisted, she agreed. When we got there she argued w/ the Cabby & refused to pay him! The am clerk said management is changing things...My whole family was very upset by this after a long flight. We've been staying here for years & will probably never return. CUSTOMER SERVICE IS THE KEY IN EVERY BUSINESS! |
|
|
| |
| |
| Guest Review: 2 |
by AlanM of
Elkhart,IN |
Posted Date: 2011-12-13 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Great room. Clean and Quiet,Different food every mourning. Nice indoor pool. |
|
|
| |
| |
| Guest Review: 3 |
by BrianK of
Madison, WI |
Posted Date: 2011-12-06 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| We booked the hotel for the 2011 Big Ten Championship Game. The hotel offered free travel to the airport, but not to Lucas Oil Stadium which I was surprised because the La Quinta near the airport did, but didn't have the amount of beds we wanted. It cost an extra $60 in cab fair, but for the distance (8 mi to city center) there was no other choice.
The hotel room was very clean and the breakfast in the morning was great with a lot of choices for people who do not just want donuts or cereal (two types of yogurt, oatmeal bar, fruit, egg squares and an assortment of juice). The staff was average, but they were willing to help. They had hot beverages on hand 24/7 and cookies for late at night.
Overall, if you are looking for a place to stay near the airport, this is a great place. It is off the beaten path in that only a Culver's is a neighbor. If you want to go downtown it will cost you. If we had a choice, I would say book more downtown to avoid taxi fares since downtown is great. |
|
|
| |
| |
| Guest Review: 4 |
|
Posted Date: 2011-12-06 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| It was a fine place to stay. We didn't have any problems with the hotel at all, the hotel didn't excel at anything either...other than the continental breakfast. It was one of the best breakfasts that we have had, that was included in the price of the room. |
|
|
| |
| |
| Guest Review: 5 |
|
Posted Date: 2011-11-27 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| To close to the exit ramps of exit 8 I- 465, No close places to eat, or shop.
Given a room on 4 Th. floor, by elevator and ice machines, hotel would NOT change my room. |
|
|
| |
| |
| Guest Review: 6 |
|
Posted Date: 2011-11-14 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| We'll see you again, as you are close to our IU Dental School student's home. |
|
|
| |
| |
| Guest Review: 7 |
by Disappointed of
Indiana |
Posted Date: 2011-11-07 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Had requested a quiet room with a refrigerator. Room did not have a refrigerator. First night, guest in adjoining room played TV at top volume until 11:30pm, then again beginning at 4:40am. Other nights noise from guests in room above.
Breakfast was ample, eggs were cold and potatoes were cold and uncooked.
Last evening of my stay (heavy rain, wind, and cold temperatures), my room card was blocked. I was unable to enter the building using my room card. Had to walk to the front of the building and have card reprogrammed. When I asked the desk clerk why the card was blocked, he didn't have any answer.
Maid service was poor. Laundry bag and trash bags were not replaced. Used water plastic cups, ice in ice bucket, and used coffee cups were not disposed. Coffee service was not replaced, napkin packets only had sugar, no cream. One evening when I returned to my room, every light was illuminated, the phone was moved, and the TV's volume was on high. |
|
|
| |
| |
| Guest Review: 8 |
by EdieL of
Carlsbad,Ca |
Posted Date: 2011-11-06 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| I stayed here three years ago and the Staff,Room and Service is still outstanding. I really felt I had come home. |
|
|
| |
| |
| Guest Review: 9 |
by Denice of
Wichita, KS |
Posted Date: 2011-10-20 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| not sure of this hotel chain when I booked but was nicely surprised. stayed in a lot of hotels in our trip across the country and this had the best shampoo and soap and even helped me out with a pair of panty hose I forgot to pack for free. they go out of the way to make you feel at home and the breakfast was great. only issue was after we checked in not a lot around to eat without having to travel and after being on the road for hours that was a bummer. am definitely going to look for this hotel again when we travel and hope to stay more than one night. |
|
|
| |
| |
| Guest Review: 10 |
|
Posted Date: 2011-10-12 |
|
| Overall Rating |
|
|
Hotel Service |
|
|
|
|
|
| Hotel Condition |
|
|
Room Comfort |
|
|
|
|
|
| Room Cleanliness |
|
|
|
|
|
| Nice room and facilities |
|
|
| |
| |
|
|
|