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| Guest Review: 1 |
by Phil H of
Mishawaka, IN |
Posted Date: 2012-04-17 |
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| The front desk service was amazing. Very friendly and patient. |
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| Guest Review: 2 |
by Helen M of
Madison, IN |
Posted Date: 2012-03-04 |
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| The bed was so comfortable and the pillows were awesome. I wish I could find pillows like that at the store:) I'm def. going to stay again. |
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| Guest Review: 3 |
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Posted Date: 2011-12-21 |
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| Very nice hotel and the staff was very friendly. However, they do get points off because of the lack of hot water.... |
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| Guest Review: 4 |
by BrianR of
Bryan, OH |
Posted Date: 2011-12-19 |
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| This hotel was a great experience, as everything was neat and clean, and was close to numerous stores and restaurants. It was not hard finding something to do, or places to eat, and was extremely relaxing once I got back to the hotel. |
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| Guest Review: 5 |
by SheilaS. of
Florida |
Posted Date: 2011-11-28 |
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| The room was clean and comfortable. However, every morning....cigarette smoke seeped into the bathroom from the vent in the ceiling of the bath. Over powering smell! Permeates the air in the room, gets into your hair and clothes. :( I did bring it to the attention of the hotel...(this is the second time this has happened to us at this hotel) They told me that the smoking rooms were at the end of the halls...this room was in the middle. I am a non-smoker, and found this unacceptable. |
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| Guest Review: 6 |
by MeredithS of
Indianapolis, IN |
Posted Date: 2011-10-17 |
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| We were pleasantly surprised by how clean and quiet the hotel was. It sits just away from the road so that we did not hear any traffic. Breakfast was good and there were many options. We would definitely stay here again. |
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| Guest Review: 7 |
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Posted Date: 2011-09-28 |
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| “Unimpressed Stay for BSU Family Weekend”
Sep 26, 2011 Fstlane09
We recently stayed at this hotel during our visit to BSU. The room was clean, linens were also clean, and the pillows were marked for sleeping preference. After the football game, we returned to the hotel ready to relax. Upon return we discovered that our key card would no longer access entry into our room. Fearing the worst, my husband obtained a new card and apologies from the front desk. Apparently, many rooms were entered incorrectly as a one night stay only. We sought refuge to the pool with drinks along the way. We discovered that the ice maker on the third floor was not working and it was best to climb the stairs to another floor. The elevator is often busy and the only one available. We arrived at the pool to discover there is not a Hot Tub at this facility. The pool, well... it was HAIRY! The filter was not running and possibly big foot himself had visited prior to our arrival. Hair on the side where people had strung it out, hair floating in the water! yuck! Scale deposits line the entire pool as it has not been cleaned and maintained. It smells bleachy, and is warm in the pool area, but how disgusting!!! We observed a woman attempting to operate the treadmill ... she eventually had to obtain a key from the front desk to make it work. Other equipment was broken.
The breakfast was instant items. Instant made gravy, biscuits, eggs. The cinnamon rolls, bagels, and milk were safe.
Room was okay. Desk chair was permantely fixed in the lowest position, and the toliet has a power flush system that decides to fill and flush and the most inappropriate times... like Not when it needs to be flushed.
Overall, I would expect better quality and maintence from this newer Holiday Inn. It is not being maintained and is quickly deteriorating. For the price of a nightly stay the facilites were a diappointment and I was left feeling UNimpressed. |
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| Guest Review: 8 |
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Posted Date: 2011-05-14 |
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| Great staff - very friendly and helpful. Casino is a mile away and a shuttle picks you up right at the hotel, takes you to the casino and then brings you back whenever you are ready to return. Also, hotel serves a great complimentary breakfast in the morning. |
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| Guest Review: 9 |
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Posted Date: 2011-05-10 |
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| Our room was huge. Bed was great. Bathroom was beautiful. Only one small detail: our non-smoking room smelled faintly of cigarette smoke. We let the front desk know, but it was not enough to really bother us. |
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| Guest Review: 10 |
by TrishW of
Chillicothe, Oh |
Posted Date: 2011-04-12 |
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| The space in our room was large. We had plenty of room we could study and sleep or watch TV without stepping on each other. |
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