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Guest Review: 1 Posted Date: 2012-04-20
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The stay would have been great, but during my (4) day stay I had to change rooms twice. I was not very happy about he moves. The first move was because the people in the road above us was jumping and would not stop...I called the front desk twice about this matter. The second move was due to the flat screen TV not working... then the room they moved  us to was the end next to the traffic. But maybe you will have better luck than I did.
Guest Review: 2 Posted Date: 2012-04-05
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Hotel was clean-ish. Fresh food on our carpet floor, our chair & ottoman. Pool was not in good condition. Water in hot tub was a yellow & green tint and flooded with chlorine. It was burning our eyes. The windows behind the hot tub had mushrooms growing in it. My 11 year old saw the mold first and then discovered the mushrooms. The pool was not a safe  enviornment as the adults were rough playing with their kids and took over the pool. The pool is much smaller than the photo. Our 9 year old was trampled into by one of the fathers and he didn't even flinch. Our floor had a room of unaccompanied minor girls who left their door open, TV cranked and the younger girls (middle school age) were running all over the hall way, climbing in the windows, in and out of elevators in their swim suits...this carried over into the early morning hours when we were awaken by these same little girls sprinting up and down the hallway. Very dissapointed there was no assistance from hotel staff.
Guest Review: 3 Posted Date: 2012-03-20
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2 complaints... Standing in line is part of life which we all don't like too much...I didn't complain about waiting my turn to check in....no mention of wifi code at check in. Got to my room and needed wifi...called front desk and was told to come back down and pick up code..went back and waited in line again. I did complain about that but they didn't  much care. On top of this I had the great fortune of being roomed next to a high school girls basket ball team. I called the front desk and complained about the noise....got the obligatory were sorry chat. Around midnight I was awakened by the basketball couch banging on doors telling the kids to quiet down.....it's kind of funny now but at the time... I'd have to say the night shift clerk wasn't the brightest cookie in the box and should probably not be left alone to run the place....Other than that not a bad place to stay.
Guest Review: 4 Posted Date: 2012-03-06
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Spent 3 nights during the Womens' Big Ten Basketball Tournament . Staff very helpful with direction to downtown. It only took 5 minutes to get there. Lots of restraunts nearby. Kids loved the pool and hot tub. breakfast was good and had variety of items. Plan to stay again when I take the grandkids to the Childrens' Museum and the ZOO again.
Guest Review: 5 by Sue T of Columbus, IN Posted Date: 2012-02-15
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Took our grand kids for a birthday weekend. GreatTimes is just across the interstate so also had play time. Rooms are very nice size. Two king beds, refrig & microwave made it very nice. The only complaint I had was the speed of the computer in the business center. Swear it was dial-up???? Pool was really nice and clean, but did have an odd salty taste???  Breakfast was OK, ran out of gravy, kept bringing biscuits but never more gravy??? I have stayed at this hotel multiple times and would definitely recommend it!!!!!!!!!!
Guest Review: 6 by AletaS. of Bardstown, KY Posted Date: 2011-12-14
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This hotel was wonderful. Everyone was very nice and helpful. The room was much bigger and nicer than the average hotel room. It was right by the interstate, which was perfect for what we needed. The continental breakfast was delicious. We will definitely stay here again if given the opportunity and will absolutely reccommend this hotel to everyone  .
Guest Review: 7 by SagarD of Peoria, IL Posted Date: 2011-09-28
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Large room, quiet, several HBO Chnls, one of the closer locations to Children's museum.
Guest Review: 8 by MattS. of St. Charles, MO Posted Date: 2011-09-12
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The location was clean and easy to get to. Hotel was clean and had a nice indoor pool and spa. Exercise equipment was mostly for cardio. Breakfast was very nice and fresh. Even the vending machines were reasonable. Only issue we had was with a sticky door lock which caused us to have to change rooms. The staff was quick to offer the new room just across  the hall from the current room. The only thing shady about that was that there was no maintenance on location. Access to the highway and to downtown was easy. Wish they had a shuttle
Guest Review: 9 by DarlaD of Clinton, IN Posted Date: 2011-08-07
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This was one of the best hotels I have ever stayed in! The place is immaculant and the fact that every room has two king beds and a 42" flatscreen with satellite was icing on the cake. There was a huge breakfast bar and the staff were helpful and courteous. I would definitely recommend this hotel to everyone. We had our 9 year daughter with us and she  loved it as well. There is a great pool, hot tub and game room.
Guest Review: 10 Posted Date: 2011-07-25
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We stayed here during our sons baseball tournament. The indoor pool room was balmy hot - it was 98-100 outside, but the water temp was cool. One of the front dest staff was not the friendliest to say the least. Breakfast was good - room clean and comfy. All in all good stay.