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| Guest Review: 1 |
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Posted Date: 2012-05-01 |
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| The rooms were very neat and clean. Only thing it was missing was no bathroom ventilation/fan a much needed service. Enjoyed the all you can eat breakfast buffet being included in the price of the room |
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| Guest Review: 2 |
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Posted Date: 2012-03-24 |
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| Great location & amenities, room was nice with great views of the city...only down side was the wait for an elevator...times it took up to 15 minutes or more. |
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| Guest Review: 3 |
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Posted Date: 2012-02-04 |
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| The hotel was very nice inside and is close to everything we just had to walk to everything. The only down fall is our room included parking, but when we got there the parking garage has a max height of 6'2" so my car would not fit the worker at the hotel said it would no problem, but my car is almost 7' tall and we did not want to take that chance so we had to pay extra to park in the mall parking garage, but the hotel is connected to the mall so it was nice.
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| Guest Review: 4 |
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Posted Date: 2012-01-23 |
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| We really enjoyed our stay. The location is great, the staff is very friendly and the hotel has been completely updated. We will visit again. Hard to find the parking garage, but we did after circling two times around the block. |
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| Guest Review: 5 |
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Posted Date: 2012-01-19 |
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| I was very disappointed that although I reserved months in advance the type of room I reserved was overbooked. The person who checked me in offered no compensation for putting me in a different room (4 people with a king bed and then temp beds added - the bathroom was also configured for handicapped which means shower was not something I liked). Luckily the gentleman who checked me out was more sympathetic and offerred compensation that satisfied me or I would have never recommended or gone back to this hotel! |
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| Guest Review: 6 |
by Molly of
Virginia |
Posted Date: 2011-12-10 |
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| Great hotel altho it ,s going under a big renovation that should be done by end Jan 2012. Nice personnel, fantastic location, updated rooms that are very nice, crisp and comfortable bedding, nice flat screen and NEW bathrooms. It's a big Hyatt but no problems getting around and elevators were pretty quick. Great restaurants and activities are all right there. Lucas Oil Field is a 5 minute walk and is a gorgeous facility, Enjoy |
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| Guest Review: 7 |
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Posted Date: 2011-08-12 |
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| This was one of the pricier hotels in downtown Indianapolis and my wife and I were less than impressed with the quality of our room (old carpet that had large wrinkles in it because it wasn't laid well, no refrigerator for leftovers from our night out on the town, and just unimpressive due to it's average size and bland decor). Also, there are only four elevators and guest traffic is much heavier than what they can handle, so you are typically waiting a long time for one (especially when everyone is checking out in the morning). This is frustrating when you are on the 18th floor and taking the stairs really isn't an option. The other major issue we had was when we checked out in the morning it took about 30 minutes for the valet to finally bring our car around, because like the elevators they were limited on how many cars they can bring around at one time and everyone was trying to leave at the same time. The two good things about this hotel were the friendly and helpful staff and the convenient location of the hotel in downtown Indianapolis. |
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| Guest Review: 8 |
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Posted Date: 2011-07-08 |
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| Very nice hotel and location....very disappointed in the indoor pool though...it was VERY cold!!!!!! |
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| Guest Review: 9 |
by BradL of
Lafayette , Indidana |
Posted Date: 2011-05-23 |
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| Hotel was great although i requested a King bed and did not recieve it when i arrived. |
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| Guest Review: 10 |
by WilliamM of
North Manchester, IN |
Posted Date: 2011-05-11 |
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| The Hotel was perfect only one block to the state capital bldg. easy acess to Circle City Mall & Indiana Convention Ctr. Perfect location. nice stay |
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