Westin Indianapolis Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-04-30
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The hotel amenities and common areas were great and location was fantastic, but the room seemed to be lacking in size, style, and updates I've come to expect from Westin. Felt like I should've gotten a much nicer room for what I paid.
Guest Review: 2 by David F of San Anselmo, CA Posted Date: 2012-04-03
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Everything was perfect for my stay except for the additional $10/day charge to access WiFi from my room. They did offer free WiFi and convenient power outlets next to the chairs in the lobby lounge, but more and more hotels are realizing that WiFi is like water, soap and shampoo to travelers now (especially younger ones). Tacking on an additional charge  seems mean spirited. I actually look for free WiFi as a condition for booking hotels and only stayed here because I was a part of another group.
Guest Review: 3 Posted Date: 2012-04-03
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This was a nice place to stay for one night. The bathroom was a bit too small. Nice room, very comfortable but with a bathroom that small I would not want to stay here more than a night or too. If I was strictly business with no spouse then I would consider staying longer.
Guest Review: 4 Posted Date: 2012-03-06
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They charged us more for are stay then are reservations paper said did not relize to a few days later. Was very dissappointed in that matter. We don't know if it is to late to say anything. Thanks Mrs McDaniels
Guest Review: 5 Posted Date: 2012-03-06
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It is absolutely ridiculous to pay 27.00 per day to self park after paying the rates at the hotel. On top of that they charge for internet.
Guest Review: 6 Posted Date: 2012-02-14
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Hotel was excellent.If weren't for the rowdy crowd on the 12th floor the stay would have been fantastic.
Guest Review: 7 Posted Date: 2012-01-23
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We got switched to this hotel because there was some confusion with our other hotel, and we could not have been happier! It was amazing. The staff is inviting, the room was spacious and comfortable, and the room service was great. There is even a great view on either side of the hotel.
Guest Review: 8 Posted Date: 2012-01-18
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We had a great time at the Westin in Indianapolis. Although the weather was cold, we loved the fact that we could travel through and to the mall and some other surrounding hotels. We are thinking of coming back when the weather is warmer to do more sight-seeing.
Guest Review: 9 Posted Date: 2012-01-06
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Very nice hotel. Clean and very attentive staff.
Guest Review: 10 Posted Date: 2012-01-04
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I paid for a king suite with a fountain few but when we checked in our room was a basic room with two double beds. I paid the extra premium for the king suite. The hotel service desk simply said we have given your room to someone else and made no attempt to look for another one or offer any discounts etc . I don't feel like they tried to satisfy the  customer at all. Was very please with the location of the hotel and the skywalk connecting to the circle center mall.. But they need improvements in customer service.